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Privacy Policy

Privacy Policy 

Your privacy is important to us and we will protect it. We will not share your personal information with anyone other than those listed in our Privacy Policy. As a condition of purchase, Alatool Muscat requires your permission to send you administrative and promotional emails. We will send you information regarding your account activity and purchases, as well as updates about our products and promotional offers. You can opt-out of our promotional emails anytime by clicking the unsubscribe link at the bottom of any of our email correspondences. By placing an order, you make an offer to us to purchase products you have selected based on standard Alatool Muscat restrictions, merchant-specific restrictions, and on the terms and conditions stated below.

  • You are required to create an account in order to purchase any product from our site. This is required so we can provide you with easy access to print your orders, view your past purchases, and modify your preferences.
  • The voucher you purchase is redeemable for goods or services by the seller of such goods and services hereinafter defined as "Merchant." The Merchant, not Alatool Muscat, is the seller of the goods and services and is solely responsible for honoring any Alatool Muscat voucher you purchase. Alatool Muscat sells a voucher that can be redeemed in connection with your purchase of the goods or services from the Merchant. Alatool Muscat makes no warranty about the standard or quality of any product or service and bases its promotional material on information provided by the business and its affiliates. Alatool Muscat takes no responsibility for the services or products for which Alatool Muscat vouchers may be redeemed - Alatool Muscat makes no warranty to the Alatool Muscat End Users for the quality, safety, usability or other aspect of the product or service for which the vouchers is redeemed.
  • If you have any questions about these terms, please contact Alatool Muscat. To read the complete Alatool Muscat Terms and Conditions, please see below.



This Web site is secured with a SSL as well as secure payment gateway. Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption. The Payment Gateway manages the complex encryption and processing of your sensitive customer information through their electronic credit card processing network. We don’t store any of your payment information on our servers. It is recorded at their end via a Secure Socket Layer connection (SSL) and is fully encrypted. This and your other personal information is safe and secure. Alatool Muscat does not accept payments or credit card details over any unprotected communication channels such as telephone or email. If you have any questions regarding our security policy, please contact our customer support center on


Alatool Muscat ensures a high level of buyer experience. We do the upmost to ensure we have researched the business and the deal itself and at all times try to be transparent and clear in the specific conditions and terms related to the deal. All the deal conditions will be mentioned as fine print in bold at the time of deal and will also be printed on the purchased voucher. We value your business and whilst we aren’t responsible for the quality of the service provided by the merchant or the experience itself we will do everything we can to act as a liaison that can assist to find the most favorable outcome for you. Refunds will not be given, however if something major has let you down, we’ll do all we can by understanding and thereby validating the situation by liaising with the merchant. If a refund is the only option, Alatool Muscat will refund the net value as store credit. Voucher Redemption Alatool Muscat is engaged in the businesses displayed on its website to promote their services, and acts as a business facilitator to the merchant. This agency agreement means we collect money from customers / users on the business behalf, distribute vouchers for goods and services to be provided by these businesses.  

The nominated supplier, not is the seller of the product or service and is solely responsible for honoring any vouchers purchased. Alatool Muscat makes no warranty about the standard or quality of any product or service and bases its promotional material on information provided by the business and its affiliates. Each voucher consists of a unique redemption code, please be careful with your vouchers and the codes displayed on them. Anyone you provide these coded vouchers to, can redeem your voucher and once redeemed cannot be used again. Provide these codes to a business at the time of reservation and payment.

 Click here to refer ITA e-Payment Gateway terms of use and privacy policy. 

Refer a Friend

Each deal is featured on for a limited period of time. Every time we have a new deal, email alerts are sent to all our subscribers so they do not miss any deals. These deals can be purchased online only on & can be enjoyed alone, with family or with a bunch of friends. All one needs to do is refer or share the deal, once the referred friend has purchased the deal within 24hours, your account will be credited with OMR 1. This credit can be used to purchase your next deal.